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Polaris Communications

Polaris Communications

Key Company Data

  • Headquarter
  • Employees
  • Founded

Business Sectors

  • Telecommunications

Polaris Communications Pty.

Polaris Communications is an Australian company that designs, manufactures and distributes high quality headset products.  For almost 35 years we have held our position as a telecommunications market leader by building a reputation for consistent high quality and constant innovation, both in product design and service delivery.  Polaris specialises in:  

  • Corded Headsets

  • Wireless & Bluetooth Headsets

  • PC Headsets

  • Video Collaboration Devices

  • Acoustic Protection Devices for Headset Users

  • Conference Phones

  • Analogue Office Phones

  • Accessories

World’s Best Wireless Headset for Contact Centres

Polaris created the Soundshield Wireless™ Headset - the most comprehensive and intuitive headset available for Contact Centres.   The Soundshield Wireless Headset has a large and user-friendly touchscreen and can switch between desk-phone and PC.  The Soundshield Wireless is also able to capture noise dosimetry data (sound data) which empowers Contact Centre or OH&S Managers by enabling them to monitor and control the noise in their contact centres. 

Polaris' Soundshield 4G™ Acoustic Safety Device combined with its Soundpro Wideband Headsets is the corded equivalent to the Soundshield Wireless and provides headset users with the same level of call control.

Premium UC Wireless Headset

Polaris has developed a Premium Wireless Headset for the office or call centre worker which includes the highest level of acoustic safety of any wireless headset available - the Soundpro Touch Wireless Headset.

The Soundpro Touch Wireless Headset not only provides office workers with the flexibility to move around the office while on a call, but its large and intuitive touchscreen enables them to easily control their calls and switch between Desk-phone and PC audio.  It gives office workers access to applications such as Microsoft® Lync™, Cisco® WebEx®, VoIP and other Softphone applications.

The Most Acoustically Safe Headset Devices in the World

The Soundpro Touch Wireless Headset, Soundshield Wireless Headset and Soundshield 4G Acoustic Safety Device all run Sonaron™  Software which provides the unsurpassed acoustic protection that Polaris products are renowned for, while simultaneously maintaining HD Wideband sound quality.


Polaris Customer Service & Sales Team

Polaris is widely known in the industry for its Outstanding Service.  Our Polaris Customer Service team is available to assist with everything from:

  • Technical Support

  • Installation & Setup

  • Training

  • Regular Site Audits

  • General Customer Service

Complementing our Polaris Customer Service team is our in-house Polaris Service Centre and Warehouse which offer:

  • Comprehensive stock holdings

  • Speedy repair turnaround

  • Next-day delivery 

International Distribution

Acknowledged for their high quality, Polaris branded products are used extensively in Australia and are quickly becoming popular in Europe, especially in the United Kingdom where Polaris headset products are the headset of choice of organisations such as West Yorkshire Police Department.

Commitment to Quality, Service and Innovation

- that's what sets Polaris apart from the rest!

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