Sign up for an Award
Participate with your entry in one of our professional or student awards.Sign up for an award
You are using an outdated browser. Please upgrade your browser to improve your experience.
For IKEA Germany, we developed their first interactive service assistant to help people find the right mattress without losing sleep over it. The dialog-based recommendation tool greatly improves product discoverability while at the same time offering an enhanced customer experience. By replacing traditional search with a guided conversation, we demonstrate a new level of product expertise to radically boost consumer confidence.VISIT WEBSITE