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While the intelligence era is bringing more and more convenience to society, it is not being well received by all people. During the COVID-19 outbreak, a lot of seniors were not allowed to enter supermarkets or take public transport, because they didn't have health codes.
However, advanced digital technologies should not be blamed for the inconveniences endured by the elderly. It is the negligence in not taking this group into account in the process of designing public services that has led to this embarrassing and helpless experience for so many senior citizens.