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Fiber Status Page / Central communication hub for FTTH customers

Fiber Status Page
Fiber Status Page

Discipline: User Experience (UX)

Qualified
for the Final Jury

Fiber Status Page
Fiber Status Page
Fiber Status Page
Fiber Status Page

Discipline: User Experience (UX)

Qualified
for the Final Jury

With "Fiber to the Home" (FTTH), fastest Internet access comes all the way into your house. Due to the construction work required, the installation of the fiber-optic connection can take several months. To offer our customers full transparency and planning-security during the waiting period, we developed the Fiber Status Page. It provides the latest expansion status, prevents uncertainties by looking into the future, reliably coordinates scheduling with contractors, and keeps all project participants in the loop – to avoid frustration and significantly improve the UX. Until our customers can eventually enjoy their new FTTH Gigabit connection.

  • DATE OF LAUNCH 2021

  • DEVELOPMENT TIME 13 - 24 months

  • TARGET REGIONS Specific country/region: Germany

  • TARGET GROUPS Consumer / User, Trade / Industry

Client / Manufacturer

Deutsche Telekom

Deutsche Telekom AG
Bonn, Germany

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Design

Deutsche Telekom

Telekom Design
Bonn, Germany

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Design

DUMBO GmbH

DUMBO GmbH
Köln, Germany