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Reinventing Customer Banking and Finance Services / Remote & Interactive Sales

Reinventing Customer Banking and Finance Services
Reinventing Customer Banking and Finance Services

Discipline: Service Design

Qualified
for the Final Jury

Reinventing Customer Banking and Finance Services
Reinventing Customer Banking and Finance Services

Discipline: Service Design

Qualified
for the Final Jury

This new generation of bank workplaces reduces preparation time and enables high-quality consulting! Consulting time for construction financing is decreased from 4 to 1,5 hours. Remote function and digital signature save time that consultants can re-invest into further appointments. It is a win-win-situation for consultants and customers! The professional command center with AI enables building perfect financing scenarios to share them with the customer at home. In remote real-time sessions a suitable finance product can be quickly configured. Thus, the bank workplace is made for the future of financing: it’s remote, personal and fast.

  • DATE OF LAUNCH 2021

  • DEVELOPMENT TIME 13 - 24 months

  • TARGET REGIONS Europe

  • TARGET GROUPS Consumer / User, Trade / Industry

Client / Manufacturer

Fiducia & GAD IT AG

Fiducia & GAD IT AG
Aschheim, Germany

Design

chilli mind GmbH

chilli mind GmbH
Design Team
Kassel, Germany

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