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Monitoring Risk Tracker / Integrated monitoring platform

Monitoring Risk Tracker
Monitoring Risk Tracker

Discipline: User Interface (UI)

Monitoring Risk Tracker
Monitoring Risk Tracker

Discipline: User Interface (UI)

Monitoring Risk Tracker is an integrated monitoring platform that supports IT System monitoring operators in charge of managing complex back-end systems. A company can provide optimal digital service to end-users only when back-end IT systems operate reliably. But it takes a long time to figure out where and what issues have occurred and why these happened, usually because so many programs are used to monitor back-end systems. Monitoring Risk Tracker help solves system issues in advance and improves monitoring work efficiency through its troubleshooting flow, full-stack view, and tactic knowledge visualization.

  • DATE OF LAUNCH 2020

  • DEVELOPMENT TIME up to 12 months

  • TARGET REGIONS Asia

  • TARGET GROUPS Specific sub-group: Back-end IT system operation and management sector

Client / Manufacturer

SAMSUNG SDS

Samsung SDS
Seoul, South Korea

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Design

SAMSUNG SDS

Samsung SDS
CX Innovation Team
Seoul, South Korea

Jungwon Kim, Dooyeon Kim, Jaehwa Lee

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