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For years, an AI financial assistant seemed like a faraway dream. Ping An Bank has made that dream a reality through the use of cutting-edge technologies. Combining ASR, NLP, TTS, and Big Data, the AInn financial assistant brings online banking to the next level. Unlike other systems, AInn is considerate and proactive. AInn offers three key features: proactive service, timely advice, and smart recommendations. When a user is hesitant, AInn provides help even before the user asks. Timely guides pop up if a user gets lost in a process. Recommendations are made based on the individual and the situation.