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SIOS - Siemens Industry Online Support / Machinery repair application

SIOS - Siemens Industry Online Support
SIOS - Siemens Industry Online Support

Discipline: Service Design

Discipline: Service Design

Operating or repairing industrial machinery can be tedious and time-consuming if you can’t find the right manual or certificate. Together with Siemens, we created SIOS – a one-stop app with all information for Siemens machinery. Top use cases were the basis for creating optimal access and usability: scanning a bar code, fast forum Q&A, a complete library, optimized search and quick links. The response has been impressive. So far, more than 300,000 engineers, operators and repairmen in over 100 countries have downloaded the app. Every day, the app helps users worldwide get more done more efficiently.

  • DATE OF LAUNCH 2019

  • DEVELOPMENT TIME up to 12 months

  • TARGET REGIONS Africa, Asia, Australia / Oceania, Europe, North America, South America, Specific country/region: Worldwide in over 100 countries available

  • TARGET GROUPS Consumer / User, Trade / Industry, Specific sub-group: Maintanance engager, Production manager, Machine operator, Machine repairmanager

Client / Manufacturer

Siemens AG

Siemens AG
Industry Online Support
Nürnberg, Germany

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Design

chilli mind GmbH

chilli mind GmbH
Design Team
Kassel, Germany

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