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Smart Airport / Airport customs system

Smart Airport
Smart Airport

Discipline: Service Design

Discipline: Service Design

Smart Airport is a service concept for use at the customs declaration gates in Japanese airports. Some 40,000,000 foreign visitors are expected to visit Japan in 2020. To handle such a high volume and reduce wait times, Smart Airport offers a range of options for getting passengers quickly through customers: application for smartphone, customs declaration terminals, and guidance boards. Also, walk-through gates with facial authentication mean that travelers do not need to stop for an interview. These processes reduce congestion in customs inspection areas and shorten traveler wait times.

  • DATE OF LAUNCH 2019

  • DEVELOPMENT TIME up to 12 months

  • TARGET REGIONS Asia

  • TARGET GROUPS Consumer / User, Public Sector / Government

Client / Manufacturer

NEC Corporation

NEC Corporation
Tokyo, Japan

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Design

NEC Corporation

NEC Corporation
Tokyo, Japan

Kazuhiko Yamaoka Mariko Jinno Aya Yamazaki Tomomi Ohta

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