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Point it with your fingers / Healthcare communication application

Point it with your fingers
Point it with your fingers

Discipline: Service Design

Discipline: Service Design

Interpreters are in high demand at hospitals and clinics but often not readily available to help non-native-speaker patients. This app solves the problem with images and charts to facilitate communication between patients and medical staff when no interpreter is available. The application covers all possible situations and procedures, from hospital admission to discharge. Communication is easy and intuitive: patients simply point to app images depicting body parts to indicate where they are experiencing difficulty. Other charts help them express more specific symptoms or what they might need.

  • DATE OF LAUNCH 2020

  • DEVELOPMENT TIME up to 12 months

  • TARGET REGIONS Asia, Specific country/region: South Korea

  • TARGET GROUPS Other target groups: Medical staff / Foreign Inpatient

Client / Manufacturer

Asan Medical center

Asan Medical center
Seoul, South Korea

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Design

Asan Medical center

Asan Medical Center
Innovation Design Center
Seoul, South Korea

Do Hyoung Kim

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