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Intelligent Device Management / Healthcare management software

Intelligent Device Management

Discipline: Service Design

Discipline: Service Design

This IDM solution identifies and resolves service events at hospitals even before they occur, helping hospitals run more smoothly and efficiently. The platform proactively monitors the overall health of the hardware infrastructure as well as the Informatics Suite product line. It also supports Software Management (Distribution and Deployment). The tool helps achieve Philips’ guaranteed 99% uptime for the software informatics suite, predicting when a software/service can fail, what countermeasures are possible, and how critical the failure event could be.

  • DATE OF LAUNCH 2019

  • DEVELOPMENT TIME up to 12 months

  • TARGET REGIONS Specific country/region: global

  • TARGET GROUPS Other target groups: PACS (Picture archiving communication system) customers, field service engineers, remote service eng

Client / Manufacturer

Philips

Philips
Eindhoven, Netherlands

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Design

Philips

Philips Experience Design
Eindhoven, Netherlands

Bangalore, India - Pleasanton, United States of America

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