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EL / shared service


There are two main troubling problems when doing laundry in present public laundry rooms:
1. All the washing machine were occupied when you arrived and that often need you to take ages to wait for a free one.
2. Washed clothes usually are not picked up immediately, making it impossible for other users to use.
For users of the EL, they just simply put the dirty clothes into the bucket instead of time-wasted waiting, then choose the laundry cycle they need on the screen and pay the bill. Users do not need to come to the service point until they receive the notification message when the laundry is done.


Fujian University of Technology

Fujian University of Technology
Fuzhou, China

Chen Liu,
Fujian University of Technology

Kai-Yin Xue,
Fujian University of Technology