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Last summer “ED sensory room” was inaugurated in the Emergency Department of Careggi Hospital in Florence. It is the first example of a sensory waiting room in ED in Italy and one of the few examples in Europe. Design concept of the healthcare environment aimed at reducing distress in hospital and answering to particular needs of people with ASD. During these months, “ED sensory room” has also represented a unique support for women who have been the victims of violence or abuse and it is becoming a calming environment for professionals, to improve their psychological comfort and to reduce high level of stress caused by an intensive work in ED