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The product search represents the core functionality of this platform and was completely updated in February 2005. The search enables users to obtain detailed product information from a range of more than 1,200 products.
Usability tests led to key factors for an efficient search process and were implemented as follows:
1. Clear and user-friendly guidance: a sequential product search was developed, offering only one criterion at a time.
2. Understandable search options based on the user’s needs: the user can quickly access a reasonable amount of detailed product information.
3. Clear feedback: for every step, the chosen search criteria and the number of the existing products are displayed.
Overall, the user receives a general idea of the Siemens Home Appliances range and can access suitable products within a few clicks.