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Soul Patrol is a free online emergency counselling service, which can be run on home computers and smartphones. Professional counsellors and other volunteers donate a bit of their time to help. Volunteers will complete an online course to become a trained listener, enabling them to offer online counselling for traumatized refugees. With one simple click the website can be translated into any given language, thus making it usable by anyone. The counselling runs via chat, Skype and Teamspeak. In real-time chat everything written will be simultaneously translated into the chosen language. So everyone can communicate in their native tongue.
Institute of Design Hamburg
Hamburg, Germany
Ronja Schultz,
Institute of Design Hamburg