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10 Nov 2019 / Chengdu/iF design center Chengdu, CN
Analyze mirror theory, that is, how to solve problems in difficulties. By using the reverse thinking method, according to the complaints and their degree in the use of products or services by customers, this paper analyzes all kinds of complaints. With the help of the reverse thinking method, designers can stand in the position of the negative complaint end together with customers, set up a wishing mirror, and through the "reflection" function, see that the "wish end" is the most far away from t