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Service Camera / APP

Service Camera
Service Camera

Service design is very important, but it is rare to have the assisting tools of it. Service camera is
a smart toolkit that enables to switch the content recording of service experience into customer
journey map.
This is also convenient for the not design department people to use it easily, and participate
in service design. It records all the details of service experience by using mobile phone camera.
Service camera makes the pictures into videos in slideshow form automatically, and review the
experience process easier via videos. It enables us to change the design and shows the new
service process simultaneously.

University

National Taiwan University of Scien

National Taiwan University of Scien
Taipei, Taiwan

Design

National Taiwan University of Scien

National Taiwan University of Scien
Taipei, Taiwan

Shih, Chang-Chi / Lai, Chung-Ping